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technical problems

Can't get the new lesson to play? Having troubles downloading the supplemental material? Post your technical questions here, and we'll help you out.
ellieshaw2380
New in Town
Posts: 2
Joined: May 29th, 2010 10:24 pm

technical problems

Postby ellieshaw2380 » October 6th, 2010 2:59 pm

Dear All,

Has anyone come across any virus while downloading the italian lessons into ITunes? I was doing that a couple days ago and as there were so many lessons that I wanted to download I left my laptop on overnight. The next morning when I went to check it and I found my laptop off and everything in it was completly gone....I haven't seen an IT expert yet to discuss about it but I believe there was a virus.

Any chance of this happening?

Grateful for your thoughts and feedback.

Best regards
Ellie

marcom
Established Presence
Posts: 63
Joined: April 27th, 2008 9:11 pm
Location: ! Italia !
Contact:

Postby marcom » October 6th, 2010 4:54 pm

Please see an IT service professional to have your computer checked out. Our sites are protected by built in virus scanners, and all our staff use virus scanners as well to prevent the spread of computer viruses.

The problem your computer is having may be related to hardware, or other software. Please consult the advice of a professional.

Thank you for your time
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