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It would be helpful to students if you were to imsicate after each phrase whether it is formal or informal.
"pronto" is the common, neutral way of answering the phone. However, if you see the name of the caller on the phone display and it's someone you're on friendly terms with, you can also answer with "ciao".
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In Newbie Lesson 2#1 the telephone call is answered "Pronto!"
Why in this lesson do you only use "Ciao"?
grazie per il suggerimento. Non so se è possibile, ma riferirò la tua idea allo staff.
Grazie e a presto
Dato che molte di queste frasi sono nell' imperativo, credo che sarebbe utile se indicaste quali sono formali e quali sono formali e quali sono informali.
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mi piace cosi