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What's the point?

Can't get the new lesson to play? Having troubles downloading the supplemental material? Post your technical questions here, and we'll help you out.
Angus1953
New in Town
Posts: 3
Joined: November 3rd, 2014 7:26 pm

What's the point?

Postby Angus1953 » February 6th, 2015 12:32 am

What's the point in having a technical support blog that no one from ItalianPod101.com responds to? I posted a problem about 2 weeks ago with no response. Disappointing.

team.relationships
New in Town
Posts: 12
Joined: June 7th, 2012 6:47 pm

Re: What's the point?

Postby team.relationships » February 10th, 2015 8:45 am

Hello

Can you please send an e-mail to contactus@italianpod101.com? Please include:
- your username
- the device, OS and browser which you are using
- screenshot with the error if any appears
- your username

Sincerely
Piotr
team ItalianPod101.com

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mdietshe9198
New in Town
Posts: 2
Joined: July 16th, 2015 12:39 pm

Re: What's the point?

Postby mdietshe9198 » July 16th, 2015 12:42 pm

I have bad news - no one responds to the customer service email they gave you either. And this is a "premium" membership?!

team.relationships
New in Town
Posts: 12
Joined: June 7th, 2012 6:47 pm

Re: What's the point?

Postby team.relationships » July 23rd, 2015 10:43 am

Hello

Thank you for writing back. It looks like a technical problem on our end as we rolled out new flashcard system recently.
I have passed your message to our IT dept for immediate fixing.

Thank you for reporting the issue. We will put it back as soon as possible.

Best,
Piotr
Team ItalianPod101.com


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